Privacy Policy

Almazan Flooring LLC ("Company," "we," "our," or "us") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, or inquire about our services.

Our website provides information about our professional services and allows visitors to submit inquiries and request service estimates.

We do not sell products or process online purchases or payments through this website. Service details, estimates, scheduling, and payment arrangements are discussed individually with customers.

1. Information We Collect

We may collect personal information that you voluntarily provide when communicating with us or requesting information about our services.

Personal Information You Provide

Depending on the nature of your inquiry, this information may include:

• Full name.
• Email address.
• Phone number.
• Address or location where services are requested.
• Type of service requested.
• Information included in messages or contact forms.
• Other details you voluntarily provide during communications.

We collect this information to respond to inquiries, understand service requirements, and communicate with prospective or existing customers.

Information Collected Automatically

When you visit our website, certain technical information may be collected through the website's hosting infrastructure, security systems, or other operational services.

This may include:

• IP address.
• Browser type and version.
• Device type and operating system.
• Requested pages and resources.
• Date and time of access.
• Referring website information, where available.
• Technical errors and security-related information.

Such information may be processed to maintain website functionality, identify technical issues, and protect the website from unauthorized activity.

Technical information may qualify as personal information under applicable privacy laws.

2. How We Use Your Information

We may use information collected through our website for the following purposes:

• Responding to inquiries and requests for information.
• Providing information about our services.
• Understanding customer service requirements.
• Preparing and discussing individual service estimates.
• Communicating about appointments and scheduling.
• Responding to customer questions and concerns.
• Maintaining website functionality and security.
• Diagnosing technical issues.
• Maintaining appropriate business records.
• Complying with applicable legal obligations.

We use personal information for purposes reasonably connected to the services and communications described in this Privacy Policy.

We do not automatically subscribe visitors to promotional communications when they submit a service inquiry.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, security, and user preferences.

Our website provides a Cookie Banner and a Cookie Settings panel, accessible through the Cookie Banner and the website footer.

Visitors can review available cookie categories and manage applicable preferences through this interface.

The Cookie Banner provides the following options:

Accept All

Allows visitors to accept available optional cookie categories, where applicable.

Reject Optional

Allows visitors to reject optional cookies while retaining strictly necessary cookies.

Cookie Settings

Allows visitors to review cookie categories and manage available preferences.

Visitors can access Cookie Settings through the website footer to review or change available preferences.

Strictly necessary cookies cannot be disabled through the Cookie Settings panel.

Certain technical information may also be processed through standard website hosting and security operations without the use of cookies.

For additional information about cookies, their purposes, and available controls, please review our Cookie Policy.

4. How We Share Information

We may share personal information with service providers or disclose information in certain circumstances necessary for our business operations or legal compliance.

Service Providers

We may work with third-party service providers that support essential business and website operations, such as:

• Website hosting.
• Email communications.
• Website maintenance.
• Security services.
• Technical support.

These providers may process personal information as necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

Legal Requirements

We may disclose personal information when required to comply with applicable laws, regulations, legal proceedings, or valid requests from authorized public authorities.

Protection of Rights and Safety

We may disclose information when reasonably necessary to protect our legal rights, property, website security, customers, or others, consistent with applicable law.

Other Disclosures

If additional disclosures are required for a specific website feature or service, we will provide information about those practices as required by applicable law.

5. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.

Depending on the systems used, these measures may include:

• Secure website connections.
• Access controls.
• Website and software maintenance.
• Security monitoring and protective measures.
• Restricted access to submitted information.

While we take reasonable steps to protect personal information, no method of electronic storage or transmission over the Internet is completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary depending on the type of information and the reason for processing.

For example:

• Service inquiries may be retained while we respond to requests and manage related communications.
• Customer records may be retained where necessary for business operations or legal obligations.
• Technical records may be retained for operational, maintenance, or security purposes.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Access to Personal Information

You may request information about the personal data we maintain about you.

Correction of Information

You may request correction of personal information that is inaccurate or incomplete.

Deletion of Information

You may request that we delete personal information associated with you, subject to applicable legal exceptions.

Withdrawal of Consent

Where we rely on your consent for a particular type of processing, you may withdraw that consent.

Withdrawal of consent does not necessarily affect processing that was lawful before the withdrawal or processing permitted under another applicable legal basis.

Opt-Out of Optional Communications

If you have agreed to receive optional promotional communications, you may request to stop receiving them.

You may submit such a request using the contact information provided below.

Additional Privacy Rights

Depending on applicable law, you may have additional rights concerning the use, disclosure, or portability of your personal information.

Where applicable law provides the right to opt out of certain data processing activities, we will honor valid requests in accordance with those requirements.

We will handle applicable privacy requests in accordance with relevant legal requirements.

8. How to Exercise Your Rights

If you wish to request access to, correction of, or deletion of your personal information, withdraw applicable consent, or ask questions about our privacy practices, please contact us.

Email: contact@almazanflooring.com

Phone: (612) 649-5373

Please describe your request clearly enough for us to understand and respond.

We may need to verify your identity before fulfilling certain requests to protect personal information from unauthorized disclosure or deletion.

We will respond within the timeframes required by applicable law.

9. Children's Privacy

Our website is intended to provide information about professional services.

It is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If we learn that personal information has been collected from a child under 13 in circumstances requiring deletion, we will take appropriate steps to remove it.

If you are a parent or guardian and believe that your child has provided personal information through our website, please contact us.

10. Third-Party Websites

Our website may contain links to external websites or resources that are not operated or controlled by us.

We are not responsible for the privacy practices, content, or security of websites operated by third parties.

We encourage visitors to review the privacy policies of external websites before providing personal information.

11. International Visitors

Our services are primarily intended for customers located in the United States.

If you access our website from outside the United States, please be aware that information may be processed or stored in the United States or other locations where our service providers operate.

Any such processing is subject to applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business operations, privacy practices, or applicable legal requirements.

When changes are made, we will update the revision date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us:

Almazan Flooring LLC
Address: 2803 Roosevelt Blvd, Middletown, OH 45044, United States
Phone: (612) 649-5373
Email: contact@almazanflooring.com

We will review and respond to privacy-related inquiries in accordance with applicable law.